Human Support

Assistant stays with you from plan to return

You create your trip plan in Gegma. After you confirm it, a real Assistant contacts you, verifies details, books everything with providers, and stays available throughout your trip.

How Assistant works

Simple, human, and clear workflow without extra steps.

  1. 1

    Client confirms the plan

    You finalize your itinerary in Gegma and submit it for confirmation.

  2. 2

    Assistant contacts you personally

    Assistant checks key details, timing, and confirms that you want to proceed with this exact plan.

  3. 3

    Assistant handles provider coordination

    Hotels, transfers, and activities are coordinated directly with providers.

  4. 4

    Assistant supports you during the trip

    You stay in touch with Assistant for updates, changes, and urgent coordination while traveling.

What Assistant manages for you

Provider coordination

Assistant confirms availability, timing, and service details with each provider.

Plan integrity

Your route and daily flow stay structured so logistics work together.

Changes on the go

If something shifts, Assistant updates logistics and the trip plan quickly.

Single point of contact

You communicate with one Assistant instead of juggling multiple provider chats.

Communication and response

Assistant reaches out after your plan confirmation and stays available during your entire trip.

  • First contact: after plan confirmation.
  • Main channels: WhatsApp, phone, or email (as agreed with client).
  • During trip: Assistant remains your active support contact.